Short Business Courses
Creating Winning Proposals
Proposals are persuasive documents that help organisations to denote funding and output, so essentially, a proposal will make or break your idea or project.
CRM – An Introduction to Customer Relationship Management
Customer Relationship Management (CRM) and customer retention is a major factor behind the success of most organisations. There are many ways to manage your relationship with your customers and this course will teach you how to identify who your cust...
Delegation – The Art of Delegating Effectively
Effective delegation will help to reduce your workload while developing employee skills, it can also help to utilise resources and manpower while sharing responsibility and advancing your career to other opportunities within your organisation.
Developing a Safety Procedures Manual
We recommend that you review samples of your company’s procedures (safety, quality and environmental) before you start the course. If there isn’t one available, you will be able to research a company that does as many present this documentation o...
Developing a Training Needs Analysis
A Training Needs Analysis, otherwise known as a Training Analysis, is the process of a company identifying the existing gap in employee skills, training and related training needs, which is then followed up by their ability to deliver solutions and p...
Developing Your Executive Presence
What’s the secret to commanding attention and respect when someone walks into a room? Is it charisma? Do you have that kind of presence? If not, is it something you would like to develop? Some people immediately command the attention and respect th...
Diversity Training – Celebrating Diversity in the Workplace
Diversity is truly something to be celebrated in the modern workplace, because the days were someone could be discriminated against for their gender, religion, ethnic background, sexual orientation or disability are gone. The workplace should be a di...
Dynamite Sales Presentations
A sales presentation can make or a break negotiating for a deal. The saying goes “fail to prepare, prepare to fail” and your knowledge of the products and services you’re selling can impress the clients, but your lack of knowledge can put the d...
E-Commerce is the process of a transaction, whether it be buying or selling, in an online format. In 2017, the UK was the second largest e-Commerce market in Europe, with approximately 87% of UK consumers buying at least one product online.
Emotional Intelligence (EI), also known as EQ, is a pivotal factor to maintaining personal and professional relationships, and utilising those relationships to build success both at home and at work. EQ is the ability to be aware of and to manage emo...
Getting Stuff Done – Personal Development Boot Camp
Motivation to do things is a problem that many of us face. Whether it be to do the housework, your coursework or any other productive task, procrastination is a massive issue. But procrastination can be overcome. Just like with any other personal cha...
Getting Your Job Search Started
Looking for work or a new job can be exciting, but on the flipside, it can also involve fear and discomfort regarding change, the unknown, and rejection. If you’re looking for a job now, it is very different to how it was years ago.